Shipping Policy
1. Order Processing Time
All orders are processed within 1-2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Time & Methods
We ship worldwide using reliable international carriers.
Estimated Delivery Time: Once shipped, orders typically take between 7 to 15 business days to arrive at their destination.
Please Note: “Business days” do not include weekends or holidays. The total delivery time is calculated from the date your order is shipped.
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order. You can view the exact cost before completing your purchase.
4. International Orders (Duties & Taxes)
You, as the customer, are responsible for any and all import duties, customs fees, and taxes that may be levied by your country upon arrival of the package. [Your Store Name] is not responsible for these charges and cannot predict what they may be.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package online.
6. Shipping Delays
While we strive to meet all estimated timelines, occasional delays may occur due to factors beyond our control, such as customs inspections, weather events, or carrier delays. We appreciate your understanding in such cases.
7. Lost or Damaged Packages
If your tracking information indicates that your package is lost in transit, or if you receive a damaged item, please contact us at [Your Email Address] within 14 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.
8. Contact Us
For any questions regarding your order’s shipment, please contact:
Email: viona983842@163.com